11 Years Professional Replicas Dealer

FAQ

About Payment 

1. How can I pay online?

We accept Credit Cards, PayPal, Bank Wire, Western Union, Money Gram.

From more information about the payment methods, click here.

2. I want to pay by credit card, is my credit card information safe?

Yes, it is 100% safe.

Our credit cards checkout page uses high-level SSL encryption technology. All your information are safely encrypted and protected by a 1024-bit SSL. It is a 100% secure checkout page.Only your credit card Issuing Bank can access your credit card information. We do not store any of your credit card details and have no access to your credit card information at any time.

3. Why I cannot pay by PayPal in my country?

We do not accept PayPal in many countries, including USA, because PayPal chargeback's rate in these countries is very high. PayPal will place a 21 Day or 180 Day Hold on all our funds if our PayPal account's chargeback reach a level. Check here, http://www.letssuepaypal.com.

About Shipping

4. Can you ship to Guam, an island in the Pacific?

Yes, no problem. We ship worldwide.

5. How long is your delivery time from order?

There are two shipping methods you can choose on the Shipping page during the checkout process. Express delivery service and Post Air Parcel. About the shipping time, please check here. Shipping time will be short if you are in large city like New York, London or Paris. And shipping time will be long if you are in small town.

Besides, we need 1-3 days to dispatch your order.

6. Can I track my parcel online?

Yes. We will give you the tracking code after we send out your parcel. We will send email to you to keep you up to date with your order status (Preparation in progress, Shipped, Delivered).

Other

7. How safe is shopping on LuxuryWill.com?

We realize how important it is to securely store any of your personal information. We respect your personal information, and will never disclose your personal information to third parties.

8. Can I return for a refund?

Yes. We accept returns within 14 days for a refund or 30 days for an exchange without any reason, from the day you received the item.

From more information about the Return policy, check here.